
Dear Clayton;
I am writing this letter to sincerely thank you for all your time and hard work that resulted in my purchase of my new apartment. I couldn’t be happier.
I was thankful for your eagerness to find a ‘perfect’ place for me not simply just to make a sale. After each viewing, you highlighted for me not only the benefits of a place but also pointed out some of the possible defects. It was like having a very observant friend with me who would be truthful about all aspects of the apartment. You made it so much easier to evaluate and buy the right place for me
In this day of substantially no customer service and little concern for other people’s time I was blown away that you were NEVER late for an appointment and thus showed great respect for me and my time. This is obviously part of your professionalism and also a strong commitment to excellent service to your clients.
I also appreciate that you were always available. It seemed that you were always suggesting new places and eager to see another place. Even after 25 places there was still no pressure to put in an offer. I knew regardless of when I called you that you would answer, no answering machines. I did have to contact you a couple of times during what I would call off hours and you were always friendly, helpful and reassuring. Due to your belief in excellent service you may actually have no off hours for your clients
I would not hesitate to recommend you to anyone looking for real estate due to your professionalism, your understanding that this is a big decision, patience with all my questions and uncertainties, your knowledge of Real Estate and your excellent contract writing but mostly due to your tireless pursuit of the ‘right’ place for me on my terms.
Thank you,
Paul D
